Refund policy

All sales are subject to the terms outlined below. By placing an order, you agree to this policy.

Return Window
We accept returns within 30 days of delivery. Requests made after this period will not be accepted.

Eligibility Requirements
To qualify for a return, items must:

  • Be unused, unworn, and in original condition

  • Be returned in original packaging

  • Not show any signs of use, damage, or alteration

We reserve the right to deny any return that does not meet these conditions.

Non-Returnable Items
We do not accept returns for:

  • Used or damaged items (not due to our error)

  • Items returned without prior approval

  • Clearance or final sale items (if applicable)

Return Approval Required
All returns must be approved in advance. Items sent back without authorization will not be accepted or refunded.

Return Shipping Responsibility
Customers are responsible for all return shipping costs. We strongly recommend using a trackable shipping method, as we are not responsible for lost return packages.

Refund Process
Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method

  • Original shipping costs are non-refundable

  • A restocking fee may be applied at our discretion

Damaged or Incorrect Items
If your item arrives damaged or incorrect, you must contact us within 48 hours of delivery with photo evidence. Failure to do so may result in denial of your claim.

Chargebacks & Disputes
Initiating a chargeback without contacting us first to resolve the issue is considered a violation of this policy. We reserve the right to dispute all chargebacks and provide evidence of this policy and delivery confirmation.

Refused Deliveries
If you refuse delivery of your order, any return shipping fees and handling costs will be deducted from your refund.